Privacy Policy

This Privacy Policy explains how Intuiterview collects, uses, shares, and protects information when you use our website and services (the "Service"). We designed Intuiterview with internationally recognized privacy principles in mind and are continuously evolving to support applicable privacy regulations, including the EU GDPR, California CCPA/CPRA, the Philippine Data Privacy Act, and other laws where required.

1. What data we collect

Account information

• Name, email address, and password (hashed) or, if you use social sign-in, the profile information the provider shares with us.
• Profile photo, if provided by your identity provider.

Career & interview content

• Resumes you upload or paste (files and text).
• Job descriptions and role details you enter.
• Interview preferences, target role, career goal, industry, years of experience, and preferred language.
• Transcripts of AI mock interview sessions, questions predicted, drafted answers, coach notes, readiness scores, and Interview Day Briefs.

Usage & device information

• Basic technical details such as browser type, device model, IP address, and pages visited, collected to keep the Service reliable and secure.
• Product analytics on which features you use so we can prioritize improvements.

2. Why we collect it

• To provide the Service, including resume alignment, question prediction, mock interviews, coaching, and readiness scoring.
• To personalize your experience based on your Career Goal, target role, and preferences.
• To secure your account, prevent abuse, and protect our infrastructure.
• To communicate with you about your account, product updates you have opted into, and transactional emails (such as verification, password reset).
• To improve the Service, measuring feature performance, fixing bugs, and refining AI quality.
• To meet legal obligations where they apply.

3. How AI processes your resumes and interview data

Intuiterview uses large language models (LLMs) hosted by trusted third-party AI providers to power resume alignment, question prediction, Practice Interviews, coaching, and Interview Day Briefs. When you use these features:

• The relevant content (e.g., your resume text, job description, or interview turn) is sent to the AI provider strictly to generate the requested output.
• We do not sell your personal data. We do not use your personal data to train third-party foundation models beyond the scope of a single request.
• AI-generated output is stored on your account so you can revisit it. You can delete this data at any time from Settings → Privacy, or by contacting us.
• AI can make mistakes. See our AI Transparency page for a full explanation of limitations.

4. How data is stored and protected

• Data is transmitted over encrypted channels (HTTPS/TLS).
• Passwords are hashed using industry-standard algorithms; we never store passwords in plaintext.
• Access to production data is limited to authorized personnel who require it to operate the Service.
• We monitor our systems for suspicious activity and apply security patches promptly.

No online service can guarantee absolute security. If we discover a security incident that affects you, we will notify you in accordance with applicable law.

5. Your rights

Depending on where you live, you may have the following rights over your personal data:

• Access, request a copy of the personal data we hold about you.
• Correction, ask us to update or correct inaccurate data.
• Deletion, request that we delete your account and associated data.
• Portability, download your data in a machine-readable format.
• Objection or restriction, object to or restrict certain processing.
• Withdraw consent, where processing is based on consent, you can withdraw it at any time.
• Lodge a complaint, with your local data protection authority (such as the Information Commissioner's Office in the UK, a data protection authority in the EU, the California Privacy Protection Agency, or the National Privacy Commission of the Philippines).

Most rights can be exercised directly from Settings → Privacy (download your data, delete interview history, delete your account). For anything else, email hello@intuiterview.com.

6. International data transfers

Intuiterview is offered to users worldwide. Your data may be processed and stored in countries outside your own, including in jurisdictions whose data protection laws may differ from those in your country. When we transfer personal data internationally, we take steps to protect it consistent with applicable law, such as relying on recognized transfer mechanisms and contractual safeguards with our service providers.

7. Data retention

• Account data is retained for as long as your account is active.
• Interview transcripts, mock sessions, and Interview Day Briefs are retained until you delete them or delete your account.
• When you delete your account, we remove your personal data from active systems and initiate deletion from backup systems on our regular deletion schedule.
• We may retain limited information as required by law (for example, records related to security events, billing, or legal claims).

8. Cookies

We use a small number of cookies and similar technologies for essential functions like keeping you signed in, remembering your preferences, and understanding how the product is used. See our Cookie Policy for details.

9. Third-party services

We use trusted third-party providers to deliver the Service. These may include:

• AI providers that power resume analysis, question prediction, mock interviews, and coaching.
• Cloud infrastructure and database hosting.
• Authentication providers (for example, sign-in with Google).
• Email delivery (for verification, password reset, and product emails).
• Product analytics and error monitoring.

These providers only receive the data necessary to perform their function and are contractually required to protect it.

10. Children

Intuiterview is intended for users aged 16 and above (or the minimum age of digital consent in your country, whichever is higher). We do not knowingly collect personal data from children under this age. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where changes are significant, notify you by email or in-product notice.

12. Contact us

For questions about this Privacy Policy or to exercise your rights, email hello@intuiterview.com.